Terms of service

Terms and conditions

This page (together with any documents referred to on it) informs you of the Twisted-Gifts.com terms and conditions (Terms) on which we supply our products.

Please read these Terms carefully and make sure that you understand them before ordering any products from our site.
By ordering any of our products you agree to these Terms. You should print a copy of these Terms for future reference.

About us

We, Pjamalabs Limited, operate the website www.twisted-gifts.com. Our company is registered in England under company number 11597746.

The relationship between you and us

By placing any order with us, you confirm that you are at least 18 years old and are legally capable of entering into binding contracts.

After placing an order, you will receive an order confirmation email from us acknowledging that we have received your order. All orders are subject to acceptance by us and we will inform you if for any reason we cannot process your order. The contract between us will only be formed at the point that we send you our order confirmation email.

Availability and delivery

Your order will be fulfilled by the delivery date set out in our order confirmation email. In exceptional circumstances we may inform you of a new delivery date.

Risk and title

The products will be your responsibility from the time of delivery. Ownership of the products will only pass to you when we receive full payment of all sums due in respect of the products.

Prices and payments

The price of the products will be as quoted on our site, except in cases of obvious error.

Unless stated otherwise, product prices include VAT & delivery costs.

Please note that you must comply with all applicable laws and regulations of the country to which the products are delivered. We will not be liable for any breach by you of any such laws.

Payment for all orders must be by credit or debit card (unless we say otherwise). We accept payment with Visa, Visa Debit, Visa Electron, Mastercard and Paypal. Once you have submitted your order, your card will be debited automatically. Please note that no changes to orders are possible once submitted by you.

Product prices are liable to change at any time, changes will not affect orders in respect of which have already been sent an order confirmation email (subject to any change in the law).

Our site contains a large number of products and it is possible that, despite our best efforts, some of the products listed on our site may be incorrectly priced. We will endeavour to verify prices as part of our dispatch procedures so that, where a product's correct price is less than our stated price, we will charge the lower amount when processing the order.

If a product's correct price is higher than the price stated on our site, we will normally, (at our discretion), contact you for instructions before dispatching the product.

If the pricing error is obvious or unmistakeable and could have reasonably been recognised by you as an error, we do not have to provide the products to you at the incorrect (lower) price.

Specifications

We try to display and describe as accurately as possible the products which appear on our site, but do not give any assurance that the colours of products supplied will exactly match those displayed on your computer monitor or other printing systems.

Warranty

We warrant to you that any product purchased from twisted-card.com will, on delivery, conform (in all material respects) with its description, be of satisfactory quality, and be reasonably fit for purposes commonly associated with the product.

Our liability

We will not be liable for losses that result from our failure to comply with the Terms that fall into the following categories (even if such losses result from our deliberate breach):

a) loss of income or revenue;
b) loss of business;
c) loss of profits;
d) loss of anticipated savings;
e) loss of data;
f) waste of management or office time.
Nothing in these Terns excludes or limits our liability for:

death or personal injury caused by our negligence;
fraud or fraudulent misrepresentation;
any breach of the obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982;
defective products under the Consumer Protection Act 1987; or
any other liability that it would be illegal or unlawful to limit or exclude liability for.
If we fail to comply with these Terms we shall only be liable to you for the purchase price of the products.

Please note that it is your responsibility to comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.​

Our right to vary these terms and conditions

We have the right to revise and amend these Terms from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities.

You will be subject to the policies and Terms in force at the time that you order products from us, unless any change to those policies or Terms is required to be made by law or governmental authority. In this case it will apply to orders previously placed by you, or if we will notify you of the change to those policies or these terms and conditions before we send you the order confirmation email. In this case we have the right to assume that you have accepted the change to the Terms, unless you notify us to the contrary within seven working days of receipt by you of the products.

Entire agreement and third party rights

These Terms (and any document expressly referred to in them) constitute the entire agreement between us and supersedes all previous discussions, correspondence, negotiations, previous arrangement, undertaking or agreement between us relating to the subject matter of any contract.

We each acknowledge that in entering into a contract, neither of us relies on any representation or warranty (whether made innocently or negligently) that is not set out in these Terms or the documents referred to in them.

A person who is not party to these Terms or a contract shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.

Law and jurisdiction

Contracts for the purchase of products through this site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English Law. Any dispute or claim arising out of or in connection with such contracts or their formation (including non-contractual disputes or claims) will be subject to the exclusive jurisdiction of the Courts of England and Wales.